{"xsrfToken":"52b7b139-0cb8-45c7-b7ea-47fdae5286ba_6eb3577bcb6a3e3c200c9ff0759ad0f52153436b_lout","branding":{"id":"2","key":"esd","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#8f673c","headerLinkHoverBGColor":"#8f673c","headerBadgeColor":"#8f673c"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to MythCoders! How can we be of service?","sharedPortalName":"MythCoders Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to MythCoders! How can we be of service?","sharedPortalName":"MythCoders Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"esd","projectId":10001,"serviceDeskId":2,"name":"Customer Support","description":"<p>New and already existing customers can request support from our developers and technicians.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"10027","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"<p>Choose this if you have questions about an estimate or past invoice</p>","icon":10314,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10314","groups":[11,1,12],"key":""},{"id":"10013","name":"Development","descriptionHtml":"","callToAction":"Development","introHtml":"<p>In need of a custom application developed around your business process? Have one that's already started but needs finished? We're here to help!</p>","icon":10321,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","groups":[1,12],"key":""},{"id":"10012","name":"General","descriptionHtml":"","callToAction":"General","introHtml":"<p>Send us your questions or feedback! We're always listening and here to help.</p>","icon":10300,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10300","groups":[11,1,12],"key":""},{"id":"10011","name":"Hosting","descriptionHtml":"","callToAction":"Hosting","introHtml":"<p>Need help setting up your site or want to transfer it to MythCoders?</p>","icon":10307,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10307","groups":[1,12],"key":""},{"id":"10062","name":"Microsoft 365","descriptionHtml":"","callToAction":"Microsoft 365","introHtml":"<p>Need to sign-up for a new subscription or make changes to an already exiting one?</p>","icon":10306,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10306","groups":[11,12,1],"key":""},{"id":"10058","name":"New website feature or change","descriptionHtml":"","callToAction":"New website feature or change","introHtml":"<p>Request a change to your website or an entirely new feature/function</p>","icon":10311,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10311","groups":[11,1],"key":""},{"id":"10008","name":"Report an issue","descriptionHtml":"","callToAction":"Report an issue","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10303","groups":[1,11],"key":""},{"id":"10004","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10308,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10308","groups":[11,1,12],"key":""},{"id":"10043","name":"Website Design","descriptionHtml":"","callToAction":"Website Design","introHtml":"<p>We'll work with you to upgrade the web presence of your business</p>","icon":10316,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10316","groups":[1,12],"key":""}],"reqGroups":[{"id":1,"name":"All topics"},{"id":11,"name":"Existing Customers"},{"id":12,"name":"New Customers"}],"orderMapping":{"1":[10013,10011,10043,10012,10027,10008,10004,10058,10062],"5":[10011,10043,10012],"6":[10004,10008],"11":[10058,10008,10062,10027,10004,10012],"12":[10013,10011,10043,10062,10004,10012,10027]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":true},"reqCreate":{"id":10013,"projectId":10001,"form":{"name":"Development","descriptionHtml":"","callToAction":"Development","intro":"<p>In need of a custom application developed around your business process? Have one that's already started but needs finished? We're here to help!</p>","instructions":"","icon":10321,"iconUrl":"https://mythcoders.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","key":""},"fields":[{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/10013","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/10013","calendarParams":{"firstDay":0,"date":"2021-05-11T08:35:23-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmRmZWFmMS0xYjEwLTRkZTYtYTc5YS1hOGYwOGRmMmFmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MjA3Mzc3MjMsIm5iZiI6MTYyMDczNjQ2M30.TimyQ6bgr5SJoWFZgrDK3jDm_N1sOkfBM41joL8f5LY","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"dfdfeaf1-1b10-4de6-a79a-a8f08df2af1c","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mythcoders","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"52b7b139-0cb8-45c7-b7ea-47fdae5286ba_6eb3577bcb6a3e3c200c9ff0759ad0f52153436b_lout","baseUrl":"https://mythcoders.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dfdfeaf1-1b10-4de6-a79a-a8f08df2af1c","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}